BSBLDR401-Task-1-Bumdari.docx - BSBLDR401 Communicate effectively as a workplace leader Student Number and Name 41719 Bumdari Aligirmaa Unit Code and

BSBLDR401-Task-1-Bumdari.docx - BSBLDR401 Communicate...

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Student Number and Name: 41719 Bumdari Aligirmaa Unit Code and Name: BSBLDR401 Communicate effectively as a workplace leader Task Number: 1 Term 5 Year 2018 Course: CERTIFICATE IV DIPLOMA ☐ BUSINESS ☐ LEADERSHIP AND MANAGEMENT I declare that all work completed in this assessment is my own. Signature: Date 22/9/2018 Phone No: 0414870889 BSBLDR401 Communicate effectively as a workplace leader greenwichcollege. edu.au RTO Provider 91153 - Cricos Code: 02672K
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S NYS TEAM MEMBERS Bianca Britta B Navarro - Student #44407 Giulianna Riga Ferreira - Student #43282 Marcio Rafael Cutipa Flores Legua - Student #44676 BumdariI Aligirmaa - Student #41719 Manlai Ganbold - Student #43343 1) Communications Plan – My JKL Title: Project My JKL Date: 15/09/2018 Project team: Situational Analysis: SWOT Strengths > The HR Manager has a training to keep the internal communication flow effective > Can conduct meetings that will keep the plan running > The company has a current ethical policy > The company is 12 years old > The company system is being restructured Weaknesses > Low performance as regards the needs of internal and external customers > Inefficient or slow implementation processes > Lack of employee involvement, empowerment and accountability for job performance > Bad communication and an organizational climate of conflict as a risk to business goals > Lack of a comprehensive approach to information management that helps foster a common understanding of team objectives and organizational values and building strategic relationship Opportunities > The company has a good position in the market > Improve performance in response to external customer needs Threats > Poor overall awareness of organizational goals > Lack of trust in management and its claims greenwichcollege. edu.au RTO Provider 91153 - Cricos Code: 02672K
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> Search for new communication technologies and social platforms > Seek external advice to review WHS efflux of employee information to management Purpose and outcomes - Communicate with employees about their job performance and concerns - Improving trust between management and staff in relation to transformation and restructuring - Develop better consultation processes between management and staff - Develop a culture to take back ideas for improvement identified by lower-level teams and individuals - Train managers on the specific objectives of the dispute resolution process - Submit a team survey to get feedback on management requests for improvement suggestions - Submit a customer survey for service feedback - Begin drafting the new dispute resolution process Audience analysis Internal audience characteristics CEO MANAGERS SUPERVISORS EMPLOYEES External audience characteristics CUSTOMERS AUDITORS WORKPLACE TOUR VISITORS TECHNICIANS AND ENGINEERS FOR EQUIPMENT MAINTENANCE Key message/s
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