ADMS1000 Notes.docx - ADMS1000 Analyzing a case study...

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ADMS1000 Analyzing a case study - identify the issue that the company is facing - identify the theories needed for the case (state and explain theories) - connect theory and case analysis together - no personal opinions are allowed - pick a stance - conclude by defending you analysis/position Chapter 1 1. Describe the roles managers play within organizations.
Functions of Managers Planning: generating strategies to achieve the organizations success Organizing: how authority will be allocated to carry out work Controlling: establishing standards of performance Leading: communicating ideas and directions effectively Managers have three major roles which include: Informational o Monitor: Must constantly monitor the internal and external environment o Disseminators: Share and distribute information that they have gained o Spokesperson: Transmit information to individuals outside of their authority Interpersonal o Figurehead: supervisor might hand out employee of the month awards; roles are typically ceremonial o Leader: serves as a motivator, communicator and coordinator o Liaison: developing relationships with members outside of the organization Decisional o Entrepreneurs: develop and initiate new projects (ex. The marketing manager developing a new product) o Disturbance Handlers: dealing with and attempting to resolve new conflict (resolving a dispute between two employees) o Resource Allocators: Deciding how resources will be allocated o Negotiators: Bargains over an issue that affects the whole company Central philosophies of management within the classical school of thought Scientific management ( Fredrick Taylor) sought to improve productivity Standardizing work Supervising the workers Motivating the workers Standardizing the work
- compartmentalized work - observation and management - one best method for performing a job Supervising Workers - managers only take charge of their area of expertise - managers mental work should be separated from their physical work - workers are not capable of managing themselves Motivating the workers - money is the only factor in motivating workers - compensation must be closely tied to performance - piece rate pay was desirable Administrative management ( Henry Fayol) Work compartmentalized Each employee reports to only one boss Team spirit and harmony Company goals take priority over individual interests Bureaucratic model ( Max Weber) Rules and procedures: organizations require stable and documented rules Hierarchy or authority: organizations should have fixed positions that are ranked according to their level of power

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