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Case Study 1_ Kristen’s Cookie Company.pdf - OBA 613 |...

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OBA 613 | Operations ManagementCase Study 1: Kristen’s Cookie CompanyPart ITo understand the process.1.MixSpoonout totrayLoading/setting thetime/ovenBakingUnload/coolingPackingTakingpaymentMins.CapacityRateKristen6280.13Roomate12140.25Mixer6280.13Oven19100.10Assuming that the order contains a dozen of cookies, the time to take a rush order is the sum ofcycle times for each activity: 0+6+2+9+1+0+5+2+1=26 min.
OBA 613 | Operations Management2. The process structure of Kristen’s Cookie Company is a line process because each customerand cookie order moves linearly through steps in a fixed sequence. First, mixing. Then, spoonout on to tray, baking (put cookies in and take cookies out of oven), and letting cool. Finally,packing the cookies in a box and processing payment. The structure is not a job processbecause cookies are made start to finish and there is no divergence in steps from order toorder. It is not a batch process because each order is made one at a time. Orders are not

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Term
Winter
Professor
Ben Yang
Tags
Baking, Minute, Rock cake

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