HMDX.docx - 1 Guestroom attendants(GRAs are efficiently used when their efforts are confined to the guestroom areas of the hotel The section

HMDX.docx - 1 Guestroom attendants(GRAs are efficiently...

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1. Guestroom attendants (GRAs) are efficiently used when their efforts are confined to the guestroom areas of the hotel. The section housekeeping aide provides support to the housekeeping team and performs certain duties related to the maintenance of guestroom corridors, stairwells, elevators, vending areas, and satellite linen room stocking and maintenance. There are, however, other areas that require cleaning and maintenance throughout a facility and for which the executive housekeeper is often responsible. In very large hotels, such as hotel/casinos, that have an enormous amount of public space, there may be a need for an entirely separate department devoted to cleaning, often referred to as a public areas department. The administrator of that department often goes by the title of director of public areas and is considered to be on the same level as the executive housekeeper. In a full- service hotel, there is often one other department whose primary mission is to clean, and that is the stewards department in the kitchens. This department is usually
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  • Spring '16
  • Lonnie Wright

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