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See discussions, stats, and author profiles for this publication at: What Does Nursing Teamwork Look Like? A Qualitative Study. Article in Journal of nursing care quality · May 2009 DOI: 10.1097/01.NCQ.0000349620.43879.ac · Source: PubMed CITATIONS 26 READS 20,640 3 authors , including: Some of the authors of this publication are also working on these related projects: Identifying and delivering point-of-care information to improve care coordination View project Missed Nursing Care View project Beatrice J Kalisch University of Michigan 215 PUBLICATIONS 3,772 CITATIONS SEE PROFILE Eduardo Salas University of Central Florida 419 PUBLICATIONS 24,470 CITATIONS SEE PROFILE All content following this page was uploaded by Beatrice J Kalisch on 24 February 2018. The user has requested enhancement of the downloaded file.
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J Nurs Care Qual Vol. 24, No. 4, pp. 298–307 Copyright c 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins What Does Nursing Teamwork Look Like? A Qualitative Study Beatrice J. Kalisch, PhD, RN, FAAN; Sallie J. Weaver, MS; Eduardo Salas, PhD A qualitative study was conducted applying a theoretically based model of teamwork to deter- mine relevant team processes among nurses. Nurses from 5 patient care units participated in focus groups, describing team processes in their daily work. Responses were analyzed in the Salas framework to develop a concrete conceptualization of teamwork within nursing teams. Results support the framework as a means for describing teamwork among nurses. Key words: nursing care , nursing teamwork , qualitative research , work environment , working conditions N URSING depends on teams to carry out its mission and objectives. The impor- tance of effective teamwork in nursing and healthcare cannot be overemphasized. Nurses stay in jobs where teamwork is effective. 1–3 Furthermore, when nurses work on effective teams, they are more productive 4 and less stressed, 5 the quality of the care they deliver is higher, 6–8 there are fewer errors, 9,10 and patients are more satisfied. 11 It is now generally recognized that team- work is essential for patient safety. Beginning with the Institute of Medicine study, To Err Is Human , 12 administrators, regulators, and providers alike began to recognize the need for enhanced teamwork in healthcare to avoid patient errors. Specific to nursing, the seminal Institute of Medicine 13 follow-up report also clearly indicated that nurses are “indispensable” to patient safety. Despite the increasing interest in teamwork, however, most studies have focused on emergency and surgical departments. Little attention has Author Affiliations: University of Michigan School of Nursing, Ann Arbor (Dr Kalisch); and Department of Psychology and Institute for Simulation and Training, University of Central Florida, Orlando (Ms Weaver and Dr Salas).
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