SWOT ANALYSIS.docx - SWOT ANALYSIS STRENGTH Maybank maintaing its customers’ trust by engaging them in surveys seeking their feedback and channeling

SWOT ANALYSIS.docx - SWOT ANALYSIS STRENGTH Maybank...

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SWOT ANALYSIS STRENGTH Maybank maintaing its customers’ trust by engaging them in surveys, seeking their feedback and channeling this into better customer service programmes. Maybank maintaing its customers’ trust by engaging them in surveys, seeking their feedback and channeling this into better customer service programmes. Maybank maintaing its customers’ trust by engaging them in surveys, seeking their feedback and channeling this into better customer service programmes. Maybank maintain its customer trust engaging them in surveys, seeking their feedback and channelling this into better customer service programme Maybank is the largest Banking Services provider in Malaysia with their ATM machines widely available all over Malaysia because mostly petrol station in Malaysia have Maybank ATM machine. They also is the first bank to provide instant international money transfer service available through Malaysia, Singapore,
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Unformatted text preview: Indonesia, Brunei, Philippines, Cambodia and Pakistan. It is more convenience for their customer to do money transaction all around the world. Maybank created a user-friendly website to their customers and it is the pioneer for internet banking in Malaysia. Maybank2u.com is an instant online banking service for Maybank customers from desktops, phones or laptops anytime and anywhere. In Malaysia, have 3.8 million registered users Maybank2u and they use this online banking because of the ability to pay for purchases online, conduct transaction, obtain electronic bills, pay their income tax and make investment online. Online banking is fast, efficient and effective. Besides that, online banking is convenient because the system operates 24 hours a day, 7 days a week....
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