CHAPTER 10 REPORT.pptx - Travel Agents and Airlines Rights and Liabilities CHAPTER 10 Travel Industry Components The travel industry is composed of many

CHAPTER 10 REPORT.pptx - Travel Agents and Airlines Rights...

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Travel Agents and Airlines Rights and Liabilities CHAPTER 10
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Travel Industry Components The travel industry is composed of many segments. Consider the case of Jamyel and Arkyn, two Filipino college students who wish to spend their summer break traveling throughout Europe. To examine their entire travel experience, as well to identify those travel oriented industries that the students are likely to encounter during the trip, it is useful to view travel as consisting of the five key components .
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Preplanning Services Transportation Lodging Foodservice Attractions and Activities . Five Key Components of Travel
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Preplanning Services To plan their trip, Jamyel and Arkyn may enlist the assistance of a travel agent , a professional whose job is to plan and sell travel related products and services. Travel agents work, directly and indirectly, with travel service providers and tour operators. Tour operator actually purchase travel services, then market this services directly to travelers or offer them to travel agents, who, in turn, sell them to travelers such as Juan and Pedro.
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Transportation If Jamyel and Arkyn indeed travel in Europe from the Philippines, the number of transportation services they will use are likely to be extensive. Starting to a taxicab to the airport, continuing across the atlantic with an international airline flight or cruise, and culminating, perhaps, in a car rental, bus ride, or trip by rail to their destination of choice, most journey rely, in part, on the services of the very large segment of the travel industry related transportation.
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Lodging The lodging segment of the travel industry is sizable and offers travelers a wide range of accommodation choices. In addition to traditional hotels, many private clubs, casinos, cruise ships, timeshare condominiums, and campground site provide overnight alternatives to travelers. Most of these facilities are open to all of the traveling public .
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Foodservices One of the greatest joys, as well sometimes one of the most daunting aspects of traveling is the ability to sample local foods prepared in ways and combinations that are different from those typically found “Back home”. From leisurely meal to the hurried snack, the traveling public can choose from a wide variety of food venues .
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Attractions and Activities For many travelers, the food and lodging experience they will encounter are substantially less important than are the sites these travelers will see and the things they will do on their trips. In well develop countries, the number of things a traveler can see and do can be extensive.
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Remedies for Small Damages The following are some remedies for small Damages of Travel Agents and Airlines: Small Claim Courts Class Action Lawsuit
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The Rights of the Traveler There are three main rights of the passenger: 1. The right to be provided with accurate information before purchase.
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