Lecture 1 (1).pptx - Introduction to ERP In this module Let us describe the concept of ERP Introduction to ERP Enterprise Resource Planning(ERP programs

Lecture 1 (1).pptx - Introduction to ERP In this module Let...

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In this module Let us describe the concept of ERP Introduction to ERP
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Enterprise Resource Planning (ERP) programs: Core software used by companies to coordinate information in every area of business Introduction to ERP
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Why ERP? Help manage companywide business processes Use common database and shared management reporting tools Introduction to ERP
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Example # 1 University Admission Process What type of information is generated in a university? Example # 2 Online Store Item order Process Does common place to store information is required? Introduction to ERP
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ERP Vendors Oracle SAP Microsoft Introduction to ERP
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In this module Let us understand key terms relating to ERP Definition of Key Terms
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Understanding key terms 1. Business Function 2. Business Process Definition of Key Terms
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1. Business Function Business Function is a description of work that is performed to accomplish a business unit's responsibility OR Activities specific to a functional area of operation Definition of Key Terms
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Functional Areas of Operation Marketing and Sales Supply Chain Management Accounting and Finance Human Resources (HR) Definition of Key Terms
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Functional area of operation Marketing and Sales Supply chain management Human Resources Business functions Marketing a product Purchasing goods and raw material Recruiting and hiring Taking sales order Receiving goods and raw material Training Customer support Transportation and logistics Payroll Definition of Key Terms
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Functional Areas of Operation Functional areas are interdependent Each requires data from the others Better integration of functional areas leads to improvements in communication and success of company Definition of Key Terms
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2. Business Process Collection of activities that takes one or more kinds of input and creates an output that is of value to customer Definition of Key Terms
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Input Functional area responsible for input Process Output Request to purchase smartphone Marketing and sales Sales order Order is generated Financial help to purchase Accounting and finance Arranging financing in-house Customer finances through the smartphone company Fulfillment of order Supply chain management Shipping and delivery Customer receives smartphone Technical support Marketing and sales 24-hour helpline available Customer’s technical query is resolved Definition of Key Terms
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In this module Let us understand importance of using ERP systems for business Characteristics of the Digital World
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Importance of using ERP systems Fast-moving and flexible Customer focused Data driven Empowered Staf Digital by default Characteristics of the Digital World
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