3.docx - Yes this means that you must take care not only of your feelings but also of the feelings of your interlocutor Remember that he is a man even

3.docx - Yes this means that you must take care not only of...

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Yes, this means that you must take care not only of your feelings, but also of the feelings of your interlocutor. Remember that he is a man, even if he behaves inappropriately. That it can also hurt him. Moreover, it hurts him right now, and even if it is not your fault, it is in your power not to aggravate his suffering. Pay attention to the speed and volume of your speech. An excited person is inclined to speak faster and louder, forcing the person to raise his voice as well. The faster the speech, the less thought there is and the higher the likelihood that something irreparable will be said. Do not hurry. Weigh your words. If possible, take a timeout. This does not mean that you need to evade the conflict, but rather to postpone it. If you see that your opponent is seething with negative emotions, offer him to reschedule the conversation. “I am not ready to talk to you about this now. Let's make an appointment for tomorrow. ” Thus, you will get time to prepare,
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Unformatted text preview: and your opponent - time to cool. In addition, since the conflict occurs in the collective and in front of colleagues, it is possible that some of them are using their influence to calm the aggressor. Do not take chances. Sometimes it seems to us that with one well-aimed blow - for example, a good joke or an especially deadly argument - we can put an end to confrontation. But what works so well in sitcoms rarely works in life. Be correct and do not try to finish everything in one fell swoop. Focus on the result . We get what we focus on. If someone behaves aggressively and provokes you into conflict, you can concentrate on the insults, and then there will only be more of them. And you can translate the conversation into a constructive channel, leaving provocations and insults behind the scenes. And this leads us to the main recommendation....
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