Lecture 7.pptx - Introduction to Process Improvement In this module Discuss the concept of process improvement Introduction to Process Improvement

Lecture 7.pptx - Introduction to Process Improvement In...

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In this module Discuss the concept of process improvement Introduction to Process Improvement
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Process Improvement: It is an aspect of organizational development Includes series of actions taken by a process owner to identify, analyze and improve existing business processes within an organization Introduction to Process Improvement
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Process Improvement: Efforts are made to meet new goals and objectives, such as increasing profits and performance and reducing costs Includes 4 phases Introduction to Process Improvement
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Phase I Activities: Primary (value-adding) activities, Supporting (non-value-adding) activities Create Work flow Review Policies and constraints Output: process flowcharts & description Introduction to Process Improvement
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Phase II Identify potential improvement areas Gather information from internal &external Identify related work processes and prioritize improvement projects Output: major problems, causes of the problems, targeted work processes Introduction to Process Improvement
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Phase III Set design parameters Evaluate alternatives Designing new process Setting policies and controls Other issues: feedback mechanism, justification of the new process Introduction to Process Improvement
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Phase IV Work process changes Policy changes Organizational changes Introduction to Process Improvement
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In this module Identify the questions that can help with process improvement Process Improvement Identification parameters
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Principles for successful
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