Unformatted text preview: progress. All the goals are specific, measurable, achievable, relevant and time-based. 2. Do they assume a compliance-based or integrity-based culture to be effective? An integrity-based culture, especially in a service industry, is the foundation for the success of all goals. The goals relating to new lines of business have a greater emphasis on a compliance-based culture as there are rules and regulations that must be complied with throughout the implementation of the new lines of business....
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- Spring '11