1L.docx - 1 Are your SMART goals informational or behaviorally based Whether the SMART goals are informational or behaviorally based depend upon the

1L.docx - 1 Are your SMART goals informational or...

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1. Are your SMART goals informational or behaviorally based? Whether the SMART goals are informational or behaviorally based depend upon the strategic goals. For goals relating to culture, those SMART goals are behavioral and will be a bit more difficult to measure. The measurements will be subjective. However, there are way, such as engagement surveys, that will help to determine the progress of the culture. As for the goals linked to implementation of new lines of business, it will be easier to measure the
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Unformatted text preview: progress. All the goals are specific, measurable, achievable, relevant and time-based. 2. Do they assume a compliance-based or integrity-based culture to be effective? An integrity-based culture, especially in a service industry, is the foundation for the success of all goals. The goals relating to new lines of business have a greater emphasis on a compliance-based culture as there are rules and regulations that must be complied with throughout the implementation of the new lines of business....
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  • Spring '11
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