Untitled9.pdf - Exam Name MULTIPLE CHOICE Choose the one alternative that best completes the statement or answers the question 1 If no one is aware of

Untitled9.pdf - Exam Name MULTIPLE CHOICE Choose the one...

This preview shows page 1 - 3 out of 23 pages.

Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) If no one is aware of conflict, it is generally agreed that A) no conflict exists.B) management practices are highly effective.C) conflict is subversive.D) conflict is inevitable.E) employee-employer relations will be good. 1) 2) Terry is known to provoke arguments, and while some people don't like her for that reason, mostwould admit that her confrontational style improves the performance of the group. This is anexample of 2) 3) Which of the following is NOT a requirement of conflict? 3) 4) A process that begins when one party perceives that another party has negatively affected, or isabout to negatively affect, something that the first party cares about is called 4) 5) The demarcation between functional and dysfunctional conflict is A) neither clear nor precise.B) measured on the conflict intensity scale.C) the effect on group performance.D) individual perception.E) determined by the group's leader. 5) 6) Conflict is dysfunctional when it 6) 1
Image of page 1

Subscribe to view the full document.

7) The most important criterion in determining whether conflict is functional or dysfunctional is 7) 8) Conflict is functional if it 8) 9) In a large manufacturing company, the production and marketing departments are having conflictrelated to issues ranging from manufacturing and design to satisfying customer orders.Communication appears to be a major problem. The HR Director realizes the conflict is highlydysfunctional and is beginning to negatively impact customer service. However, some level ofconflict is good in that it A) discourages expression of personal beliefs and opinions.B) allows employees to openly question and disagree with each other's ideas.C) disrupts the relationships in the office so they don't waste time talking on the job.D) keeps employees quiet, removed and distant.E) causes people to disengage and leave the firm. 9)
Image of page 2
Image of page 3
  • Fall '19

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Ask Expert Tutors You can ask You can ask ( soon) You can ask (will expire )
Answers in as fast as 15 minutes