Resume Chapter 12.doc - Chapter 12 Enhancing Decision Making What are the different types of decisions and how does the decision-making process work

Resume Chapter 12.doc - Chapter 12 Enhancing Decision...

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Chapter 12. Enhancing Decision Making What are the different types of decisions, and how does the decision-making process work? Keputusan- keputusan yang diambil oleh semua level pada perusahaan merupakan keputusan yang bersifat umum, rutin, dan sangat banyak jumlahnya. Keputusan tersebut diklasifikasikan menjadi tiga, yaitu keputusan terstruktur, keputusan semi terstruktur, dan keputusan tidak terstruktur. Manajemen senior lebih banyak menghadapi pengambilan keputusan yang tidak terstruktur, sedangkan manajemen menengah lebih banyak menghadapi scenario keputusan yang terstruktur dengan komponen- kompinen yang tidak terstruktur, dan manajemen operasional termasuk karyawan lebih sering menghadapi keputusan yang terstruktur. Menurut Simon (1960) terdapat 4 langkah berbeda dalam proses pengambilan keputusan yang meliputi kecerdasan, rancangan, pilihan, dan implementasi. Secara umum, tahapan pengambilan keputusan itu sendiri terdiri dari kecerdasan, rancangan, pilihan, dan juga implementasi. How do information systems support the activities of managers and management decision making? Peran manajerial merupakan ekspektasi dari aktivitas yang harus dikerjakan oleh para manajer di dalam suatu organisasi. Peran manajerial sendiri dapat dikaji melalui perilaku manajer gaya klasik dan kontemporer. Menurut Mintzberg, peran manajerial ini dibagi ke
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  • Spring '14
  • Jeffcoat,DavidEvans

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