1 BACKGROUND OF THE INSTITUTIONS –CIMB ISLAMIC BANK BERHAD CIMB ISLAMIC BANK BERHAD is a company incorporated on 30 December 1972 in Malaysia. This institution had been established at Level 13, Menara CIMB, Jalan Sentral 2, Kuala Lumpur. Their principal activities is to carry on commercial banking and other related financial services by using Shariah compliant commodities other than ribawi items in the category of medium of exchange such as currencies, gold, silver and debt instrument which is endorsed by Shariah Committee of the Bank and acceptable to the bank. They appointed PwC Tax Services Sdn Bhd as their tax adviser to assure that company still abide by with the rule according to The Companies Act 2016 and Shariah Committee Report. As a worldwide company, CIMB ISLAMIC BANK BERHAD has around 1,000 branches in every ASEAN country. For example, in Indonesia there are 3 branches same goes in Singapore, Hong Kong, and Thailand. The other countries had established one branches respectively. CIMB ISLAMIC BANK BERHAD offer many kind of products which available for daily business or personal transactions. As such, they offer product in account for personal saving, current and fixed deposit. Meanwhile in loans, they offer personal loan called cash plus personal loan, for car loan called hire purchase and hire purchase-i and for property loan they called home-loan. Other than that, they offer insurance product for personal, property life and car. Finally, they also offer for investment. According to Director’s Report for the financial for the year ended 31 December 2018 Audited Annual Report, the Bank outlook for the year 2019 to be remains caution in view of the bear with external headwinds, trade tensions and slow down global economic growth. To be continue the growth of performance by the successful ‘Islamic-first’ strategy, the Bank will focus on developing sustainable financial products and solutions. Moreover, the Bank also aims to capitalize on the opportunities arising from the fast-growing global halal economy. CIMB ISLAMIC BANK BERHAD has been announced as The Best Sukuk Bank, the Best Islamic Trade Finance Provider and the Best Islamic Bank CSR from Global Finance World’s Best Islamic Financial Institution Awards 2019. Furthermore, Asian Banker Excellence in Retail Financial Service Awards 2019 announced CIMB ISLAMIC BANK BERHAD as the Best Digital Bank and Best Retail Bank in Malaysia and Retail Bank of The Year in Asia Pacific 2019.