Lessons Learned Register Date: 26/09/2018 RECOMMENDATIONS What will be done differently next time ☹ Problem Scope Thoroughly establish project deliverables so as not to omit something as important as staff training in future projects ☹ Problem Cost Variance Make a more detailed budget and review in depth the project management plan before its approval ☹ Problem Time Establish detailed deliverables allows us to make a more accurate schedule ☹ Problem Communication Issues Publicize and periodically remember the code of conduct of the company to all staff and Project members of the company ☹ Problem Training and Developmen Expert judgment to properly estimate the necessary training times. ☺ Success Scope & Time ☺ Success Communication Issues ☺ Success Scope The training of the call center staff was not enough and they have to have a few more hours of it All project communication, including status reports and internal meetings and communication occurred as agreed The issues
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- Three '17