Week 4 Workplace Attitudes Emotions _ Stress

Week 4 Workplace Attitudes Emotions _ Stress - CHAPTER 4...

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CHAPTER 4: WORKPLACE ATTITUDES/EMOTIONS Values—stable, long lasting beliefs about what is important in a variety of situations o Terminal values—desired states of existence that we try to achieve (ex: beauty, equality, wisdom) Instrumental values—desirable modes of behavior that help us reach terminal values (ex: being polite, courageous, logical, self-controlled) o Personal values—formed from past experience and interaction with others Controlled by cultural values—dominant beliefs held by a collective society o Organizational values—at the heart of organizational culture; the basic pattern of shared assumptions, values, and beliefs considered the correct way of thinking about and acting on problems and opportunities facing the organization Professional values—values held within an occupational group o Espoused values—represent the values we want others to believe we abide by o Enacted values—the values in use that we actually rely on to guide or decisions and actions o Reasons for Recent Popularity of Values in the Workplace Globalization has raised our awareness of and sensitivity to differences in values across cultures Corporate leaders are looking for better ways to guide employee decisions and behaviors Organizations are under increasing pressure to engage in ethical practices o Five Cross-Cultural Values 1. Individualism versus collectivism—the degree to which people value their individual versus group goals 2. Power Distance—the extent to which people accept unequal distribution of power in a society 3. Uncertainty avoidance—the degree to which people tolerate ambiguity or feel threatened by ambiguity and uncertainty 4. Achievement versus nurturing orientation—achievement-oriented cultures value assertiveness, competitiveness, and materialism; nurturing-orientated cultures emphasize relationships and the well-being of others 5. Long-term versus short-term orientation—long-term orientation emphasize thoughts more in the future; short-term orientation emphasize thoughts more in the past and present Ethics—the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad o Surveys indicate that the employer’s integrity is as important to most employees as their incomes o
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