LU CHIN HII S12691 BSBWOR404 TASK 2.docx - STUDENT NAME LU...

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STUDENT NAME: LU CHIN HII STUDENT ID: S12691 BSBWOR404 DEVELOP WORK PRIORITIES TASK 2 – WORK PLAN
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Task (priority order) Resources required Client needs Targets timeframe Contingencies 1. Smoking area Set up a suitable area for smoking. Have a clean and comfortable environment. As the customer arrives. Working hours. Customer special needs. 2. Speed of prepare food Training and preparation and speed meet certain requirements. Hire enough chefs and waiters. Set the position of the ingredients and materials. Inform customers in advance. Some free desserts are offered. Speed and quality. As the customer arrives. As soon as the customer arrives and ready to sit. Customers without extra time. No patience customers. 3. Greet the customer Greet your diners the minute they walk in the door. Use respectful titles – sir, ma’am and miss work
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Unformatted text preview: well. Don’t interrupt. Listen intently and pay Friendliness. As the customer arrives. Working hours. Client behaviour and attitude. attention to what they want. Be thoroughly versed on your menu. Ask questions and repeat their orders to make sure you get it right. 4. Arrange the table Clean table and chairs. Comfort. When the customer is ready to occupy. As soon as the customer arrives and ready to sit. Customer special needs. 5. Room temperature Enough air conditioner and fan. Set up more ventilation systems to allow air circulation in the restaurant. Have a clean and comfortable environment. Must be handled well before it is officially opened. Working hours. Client behaviour and attitude. References: ...
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