Writing the 2 nd Recommendation Report LABU 2040 Case 2
These lesson notes will help you to: • understand the requirements and expectations for Recommendation Report 2. • identify the possible differences in content in the presentation vs. the report. • analyze the audience of your recommendation report. • identify the possible differences in language use in the presentation vs. report. • analyze the key issues in the three incidents in Case 2. • give you detailed notes regarding each section of the report
Recommendation Report 2 (30%) • As part of the consulting services, you, KC Lam, have to submit a written recommendation report to Henry Chan. • Take note that the audience of the recommendation report is different from the audience in the oral presentation.
Task completion (30%) The report should: • demonstrate a strong awareness of the readers’ needs such that the purpose is clear throughout and is fully achieved. • provide coverage which is very convincing i.e. comprehensive, relevant and accurate. • state the problems very clearly and accurately. • analyze the problems and their causes thoroughly, and strongly support them with evidence from the case and research. • provide convincing recommendations as they are all effective in addressing all the problems. The word count includes the To/From/Date/Subject section.
Organization (35%) The report should: • have an accurate format i.e. Introduction, Conclusions, Recommendations, and Findings and Analyses, and consistent numbering. • be effectively organized, making it very easy to read i.e. ideas developed logically, and be coherent and cohesive. Note 1: You must include the correct format. Sections to be included should be in this sequence: To/From/Date/Subject, Introduction, Conclusions, Recommendations, Findings and Analyses. There is a penalty for inaccurate format. Note 2: The Conclusions section comes after the Introduction section and before the Recommendations section. There is a penalty for inaccurate format. Note 3: Under the To/From/Date/Subject section, you must include accurate and meaningful information. There is a penalty if the information is inaccurate or is not meaningful.
Language (35%) The report should: • use highly appropriate tone and style for the purpose. • be grammatically accurate. • use accurate and appropriate vocabulary. Note: There is no penalty for using 'contractions' in the report.