letter of adjustment.docx - Wawasan Bintang Sdn Bhd Jalan...

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Wawasan Bintang Sdn. Bhd. Jalan Bunga Raya Sungai Chua 43000 Kajang 17 November 2010 Mr. Benjamin Yeoh Kai Bin 88, Jalan 5/8 Taman Maju Jaya 43000 Kajang Selangor Darul Ehsan Dear Mr Benjamin Yeoh RUDE SALES ASSISTANT Thank you for your letter of Monday, 13 November 2010 regarding a rude employee of ours, Jolene Teh. We agree that the usual high standards of our services were not met in this instance . We understand your disappointment and we apologize for the inconvenience caused. Upon investigation, it is learnt that the sales assistant is a new temporary employee that was not properly
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Unformatted text preview: screened by the management. Jolene Teh has been laid off and our management will be more careful in the future to prevent re-occurrences. In extension of our apologies, we are giving you discount coupons, you will find them enclosed. We are confident that this inconvenience will not recur. We look forward to giving you good services again like we always do. Yours sincerely Siti Khadijah Rahim SITI KHADIJAH RAHIM The Manager Enc....
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