Culture PP Slides.pptx - Why Communication and Trust are...

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Why Communication and Trust are Important Communication and trust go hand in hand because by communicating with others and building a relationship, one reduces the amount of unknowns and increases common knowledge and predictability and, consequently, increases the levels of knowledge-based trust. Knowing where you stand with someone reduces tension, misunderstandings, and interpersonal conflict. Engaging in healthy communication with colleagues in the workplace involves knowing what everyone’s boundaries are and respecting those boundaries. When there is mutual respect, there is trust, and trust leads to listening, learning, solidarity, and collaboration. Thus, a positive workplace culture will ensue.
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Two Types of Agencies and their Connections with Communication and Trust What is human agency? Human agency refers to someone’s willingness to participate in their environment. Participating in one’s environment entails engaging in prosocial
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