short response 2.docx - SHORT RESPONSE 2 Page 1 To understand communication conflicts we must first understand the process of communication It is simple

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SHORT RESPONSE 2 Page 1 To understand communication conflicts, we must first understand the process of communication. It is simple, yet one of the hardest things to do. You have a receiver and a sender, meaning you either talk or listen never both because it is impossible. Would it be easier verbally, written, or visual aids? Would combining the three enhance or confuse your message? As the receiver, you must actively listen. When the message is finished, acknowledge reception by paraphrasing it then adding your message. Nonverbal communications can result in tragedy. When giving traffic signals in other countries it can result in death. In the United States an officer with his hand held up and palm towards the driver means stop. I was on armed overwatch of an entry control point outside of Tikrit, Iraq. The officer gave this hand gesture. The driver never slowed and drove through the checkpoint. As expected we riddled the vehicle with .50 caliber rounds.
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Unformatted text preview: During the investigation we learned in Iraq that hand gesture means “peace be with you”. To get the vehicle to stop at a specific point, point at the vehicle with your palm down and point with the same hand where you want it to stop, keeping your palm pointed to the ground. Needless to say this caused a massive memo sent to all branches for immediate advisement and implement for emergency change. Many times, I was placed in command. Now military personnel and civilian communication is night and day. Military you can just say do this and its done. Doesn’t work that way with civilians. But there are also times your personnel need the person in the uniform not the rank on the uniform. I have experienced this many times talking soldiers fresh home from combat out of suicide. I lost one out of over a hundred, but ask we not go into details. Its part of the worst of my PTSD....
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  • Spring '14
  • MargaretDonahue

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