Unformatted text preview: The negatives to having too many choices are people not knowing what they want do do. This results in major amounts of stress and anxiety. 5. What are some ways that businesses can overcome the "choice overload problem"? Business can overcome the choice overload issue by focusing on important decisions and balancing the decisions that need to be made into a nice spread out schedule. What Consumers Want 1. What is customization? Customization is altering a product more to your liking. 2. What is the experience economy? The experience economy is when consumers learn the economy and manage business decisions and deals. 3. What does it mean for a product or service to be "real real"? When a product of service is real real that means it is the highest quality that is expected to be available for that product/service....
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- Winter '12