Human Relations Chapter 1.docx - Human Relations Chapter 1 I What is organizational behavior(OB The systematic study and application of knowledge about

Human Relations Chapter 1.docx - Human Relations Chapter 1...

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Human Relations Chapter 1 I. What is organizational behavior (OB)? The systematic study and application of knowledge about how individuals and groups act within the organizations where they work. II. Why does organizational behavior matter? OB matters at three critical levels: yourself, your boss, and your company. First, it matters because it is all about things you care about . OB can help you become a more engaged organizational member. Getting along with others, landing a great job, lowering your stress level, making better decisions, and working effectively within a team—these are all important things, and OB addresses them! It matters because employers care about topics that are covered in OB. A recent survey by the National Association of Colleges and Employers asked employers which skills are the most important for them when evaluating job candidates, and OB topics topped the list: 1. Ability to make decisions and solve problems 2. Ability to verbally communicate with those within and
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