crap.docx - Hello and welcome to surgical services at Mayo...

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Hello and welcome to surgical services at Mayo Clinic where our mission is to inspire hope, and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education and research. My name is Ashley Heck and I am here to help teach you about Nursing Sensitive Quality Indicators. According to Chasey et al – writing in 2011(b) –, the nursing sensitive quality indicators “reflect the structure, process, and patient outcomes of nursing care”. Structure is defined as supply of, skill level of, and education of the nursing staff. Process is defined as “assessment, intervention, and job satisfaction”; and outcomes as “patient outcomes that improve if there is greater quantity and quality of nursing care”. These indicators are used by the NDNQI –the National Database of Nursing Quality Indicators that measures nursing quality and reports data to state, national, and regional distributions (Chasey, 2011c). What are these reports used for, you may ask? Quoting Chasey et al (2011a), “NDNQI data are used to show the impact nurses have on quality of care. These indicators are nursing sensitive, so they show how nursing care, such as oral care, skin care, or the interventions that prevent patient falls, are so important to patient outcomes”.
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