wk 8 main dp.docx - Main Post Over the years there have been recent movements towards continuous quality improvement Patient satisfaction is an

wk 8 main dp.docx - Main Post Over the years there have...

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Main Post Over the years, there have been recent movements towards continuous quality improvement. Patient satisfaction is an essential source of information for recognizing gaps and creating an effective action plan for quality improvements in healthcare organizations. As stated in AlAbri & Al-Balushi (2014), understanding the factors affecting patient satisfaction cause researchers to explore the various elements of patients’ perceptions regarding service quality. When patients are satisfied with the care they receive, then patients continue to return for different services provided by the organization drawing up patient admission and revenue. A way to identify patient satisfaction is through survey research. According to Keough and Tanabe (2011), “survey research can be an excellent means of obtaining information from large populations, but the true advantage is the flexibility.” The method or manner of the survey research I would use is a paper-and-pencil questionnaire approach by probability sampling. In probability sampling, researchers can indicate the
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