Unformatted text preview: Chapter One Notes
CORR 100 - Human Relations Starting with self and person perception Perception: The means through which wc become aware of our physical and social
surroundings. 000000 Allows us to relate to others Involves selecting, organizing, interpreting, and categorizing
Enables understanding and assimilation Gives meaning to self and others Combines feeling and thought (the ﬁltering process)
Connects us to our world and fosters awareness Perceptual errors: Errors that distort our vision and inﬂuence our interactions with others: Common perceptual errors: 0 Stereotyping: A perceptual error in which we lump different individuals together
by wrongly attributing them to common characteristics Selectivity: A process in perception that perpetuates stereotypes. When we have a
stereotype, we often uncensciously but actively look for things in others that
conﬁrms it, and disregard perceptions that are inconsistent with our stereotype.
Self-fulﬁlling prophecy: seeing what one expects to see as a result of one's
behaviour or expectations Pygmallon effect: A tendency to attribute positive characteristics to, or hold
positive expectations of. persons about whom (groundless) positive information
has been provided Halo effect: A general impression of a person based on one or two characteristics
Reverse halo effect: A perceptual error occurs when people form a negative
general impression of an individual based on a single negative characteristic, or a
limited number of negative characteristics, attributed to that individual.
Attribution errors: making mistakes when attributing causes or sources of
behaviour - Fail to distinguish between unstable and stable causes - Identiﬁed actor-observer differences contribute to errors in attribution
Actor-observer differences: A factor contributing to perceptual errors.
depending on whether one is the agent of the action of the spectator of it ...
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- Spring '17