Bus311 Wk5 dis2 10.docx - The three steps from Kotter\u2019s eight-step change theory I would like to highlight are stage 1 create urgency stage 4

Bus311 Wk5 dis2 10.docx - The three steps from Kotter’s...

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The three steps from Kotter’s eight-step change theory I would like to highlight are stage 1: create urgency, stage 4: communicate the vision, and stage 7: build on change. I selected each of these as I have seen many examples where I have failed, or my company has failed to implement aspects of these, and I could see how a change in approach could help. Stage 1: create urgency. Creating urgency is largely about making people uncomfortable with the status quo so they will want to make a change. What really stood out to me was the text mentioning that this step involves leaders recruiting followers. This implies an active role of the leader to go find the ones that will be the best to help drive this change. Where I have failed in the past on this is that I expect that people will “know” the right thing to do, and follow my actions, rather than words. I did not actively recruit followers and find the best one to help drive or strategize the change, leaving it to fall flat on its face. Where I have seen my company fail is that one of the departments, I support treats everything as urgent. They change direction
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