case 1.docx - August 26th 2019 Management concepts and practices Case 1 page 32 1 Jamkia showed both positive and negative characteristics dealing with

case 1.docx - August 26th 2019 Management concepts and...

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August 26th 2019 Management concepts and practices Case 1 page 32 1. Jamkia showed both positive and negative characteristics dealing with the situation she ran into with 2 employees. Positives: She ordered Marianne the receptionist to call both employees Holly and Carol . Stating that they are to return with doctor notes proving that they are sick . She knew the professional way to resolve the situation despite the way she really wanted to respond. Negatives: Jamika was unsure of herself and her leadership at company / salon . No one should be able to raise their voice at any workplace. No matter what the position is being held at the time. Its very much unprofessional and rude. 2. Knowing that her mistake of her outburst will hinder her in the long run. Being as the head
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  • Spring '19
  • J. Stevenson

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