Situation 1.docx - Grace Good morning Keira It\u2019s Grace from parent company Keira Hello this is Keira speaking How can I help you Grace I\u2019m calling

Situation 1.docx - Grace Good morning Keira It’s Grace...

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Grace: Good morning, Keira. It’s Grace from parent company. Keira: Hello, this is Keira speaking. How can I help you? Grace: I’m calling about I cannot keep the appointment because I’ll be on a business trip this Friday. And I’d like to make a new appointment to see you. Keira: No problem. What day would suit you? Grace: How about next Monday? In the morning? Could you make it then?
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  • Fall '19
  • Thomas Man

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