Dunkin' Donuts.docx - Dunkin\u2019 Donuts Broderick Maxwell MGT330 Management for Organizations Prof Danette Lee Introduction Dunkin Donut is a proud

Dunkin' Donuts.docx - Dunkin’ Donuts Broderick Maxwell...

This preview shows page 1 - 4 out of 6 pages.

Dunkin’ Donuts Broderick Maxwell MGT330 Management for Organizations Prof. Danette Lee June 22, 2018
Image of page 1
Introduction Dunkin' Donut is a proud company that was established in 1950 by William Rosenberg in Quincy, Massachusetts. The mission statement is "Make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores" as stated by Rosenberg when he first started the company and it has the same meaning day. Dunkin' Donuts has over 5,000 stores worldwide with over 2,000 in the U.S itself. Rosenberg sold his first franchise in 1955 and 1960 created the International Franchising Association, and the first international chain opened in 1970 in Japan. (Poole, S. 2017) Dunkin' Donut has the plan to continue to grow and share its mission statement with this ever change times in this new world of technology. Our next step it makes sure our employee is put in the right position to grow and become a successful member of our great team. Our team will create an organizational structure to understand Job Design, Organizational Design, Recruiting & Selection, and Training & Performance. Job Design Dunkin' Donuts will design jobs in these areas of job analysis, job description, and job specification. General Manager, Managers, shift leaders, cook, and clerks will be designed to establish a strong chain of command. Job design comes when managers decide what jobs need to be done, who will do them, and the way the job will be done to get a certain task or tasks complete for the job at hand. (Baack, Reilly, and Minnick 2014) General manager task will be to oversee the store he/his are appointed to operate. Shift Managers will have the duty of running the shift he/she are hired to operate including overseeing schedule for the daily task within the store they are employed. Shift leaders should have the task of running
Image of page 2
the front of the store and dealing with Store Managers on an issue that may arise on the shift.
Image of page 3
Image of page 4

You've reached the end of your free preview.

Want to read all 6 pages?

  • Spring '10
  • DebbieHarris

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Stuck? We have tutors online 24/7 who can help you get unstuck.
A+ icon
Ask Expert Tutors You can ask You can ask You can ask (will expire )
Answers in as fast as 15 minutes
A+ icon
Ask Expert Tutors