RESEARCH.pdf - Graduate Diploma of Management BSBRES801...

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Unformatted text preview: Graduate Diploma of Management BSBRES801 Initiate and lead applied research Learner Materials and Assessment Tasks 1|Page Table of Contents About BSBRES801 Initiate and lead applied research........................................................................... 4 Clarify and confirm applied research purpose and needs of the target group .................................... 9 Activity 1 ............................................................................................................................................... 17 Activity 2 ............................................................................................................................................... 21 Activity 3 ............................................................................................................................................... 29 Determine policies and procedures in relation to conducting applied research ............................... 56 Activity 4 ............................................................................................................................................... 63 Establish mechanisms for collecting and maintaining data in a systematic manner ........................ 65 Activity 5 ............................................................................................................................................... 76 Analyse factors affecting the reliability and validity of data .............................................................. 79 Activity 6 ............................................................................................................................................... 90 Review relevant research ethics and codes of conduct ...................................................................... 93 Activity 7 ............................................................................................................................................... 98 Activity 8 ............................................................................................................................................. 103 Activity 9 ............................................................................................................................................. 106 Prepare applied research strategy and hypothesis........................................................................... 108 Activity 10 ........................................................................................................................................... 116 Frame a research strategy in consideration of available tools and resources ................................. 120 Review and evaluate a range of applied research methods, theories and data collection techniques ............................................................................................................................................................ 127 Activity 11 ........................................................................................................................................... 131 Activity 12 ........................................................................................................................................... 135 Select appropriate methods to gather and analyse data ................................................................. 137 Activity 13 ........................................................................................................................................... 144 Use suitable technology and technology services to support data collection and analysis ............ 147 Activity 14 ........................................................................................................................................... 152 Activity 15 ........................................................................................................................................... 157 Access appropriate sources of information and contributors relevant to the research ................. 160 Optimise relevance of the research through integrity of the data collected and analysis tools used ............................................................................................................................................................ 164 Activity 16 ........................................................................................................................................... 169 Activity 17 ........................................................................................................................................... 175 Evaluate how research findings such as trends and changes will impact on learning strategy ...... 177 Activity 18 ........................................................................................................................................... 183 2|Page Review data and research findings for accuracy of details and adherence to any legal requirements ............................................................................................................................................................ 186 Collate and analyse data for relevance against the original applied research strategy .................. 187 Activity 19 ........................................................................................................................................... 192 Activity 20 ........................................................................................................................................... 194 Document and present research findings in a clear and logical manner consistent with audience needs................................................................................................................................................... 196 Activity 21 ........................................................................................................................................... 202 Identify the need for and an appropriate approach to, further research ........................................ 205 Attachment 1 – Australian Market and Social Research Society Code of Professional Behaviour . 206 3|Page About BSBRES801 Initiate and lead applied research Application This unit describes the skills and knowledge required to plan, conduct and report on applied research to influence strategic practices and outcomes within an organisational context. The unit also covers constructing an applied research strategy, using a range of applied research techniques, and analysing and presenting findings. It applies to leaders or managers using applied research to ensure learning can enhance individual, team and organisational performance. The intended purpose and approach to applied research may vary across a range of contexts and organisations. In this unit, the focus is on applied research to attain improved organisational outcomes. No licensing, legislation or certification requirements apply to this unit at the time of publication. Unit Sector Knowledge Management – Research Elements and Performance Criteria ELEMENT PERFORMANCE CRITERIA Elements describe the Performance criteria describe the performance needed to essential outcomes. demonstrate achievement of the element. 1. Construct an applied 1.1 Clarify and confirm applied research purpose and needs of the research strategy target group 1.2 Determine policies and procedures in relation to conducting applied research 1.3 Establish mechanisms for collecting and maintaining data in a systematic manner 1.4 Analyse factors affecting the reliability and validity of data 1.5 Review relevant research ethics and codes of conduct 1.6 Prepare applied research strategy and hypothesis 1.7 Frame a research strategy in consideration of available tools and resources 4|Page 2. Use a range of applied 2.1 Review and evaluate a range of applied research methods, research techniques theories and data collection techniques 2.2 Select appropriate methods to gather and analyse data 2.3 Use suitable technology and technology services to support data collection and analysis 2.4 Access appropriate sources of information and contributors relevant to the research 2.5 Optimise relevance of the research through integrity of the data collected and analysis tools used 3. Analyse and present 3.1 Evaluate how research findings such as trends and changes will findings impact on learning strategy 3.2 Review data and research findings for accuracy of details and adherence to any legal requirements 3.3 Collate and analyse data for relevance against the original applied research strategy 3.4 Document and present research findings in a clear and logical manner consistent with audience needs 3.5 Identify the need for and an appropriate approach to, further research Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Skill Performance Learning Criteria 3.5 Description • Evaluates and reflects on the need for further research to contribute to ongoing organisational improvement Reading 1.1, 1.2, 1.5, 2.4, 3.1, 3.2 • Collects, analyses, compares and evaluates textual information from a range of resources to inform research strategies Writing 1.6, 3.3, 3.4 • Develops texts dealing with complex ideas and concepts 5|Page Oral 1.1, 3.4 Communication • Uses specialised and detailed language to convey explicit information, requirements and recommendations in accordance with legal, ethical and organisational requirements • Uses specialised vocabulary appropriate to context and audience to discuss and confirm research requirements Applies listening and questioning techniques to check or confirm understanding • Numeracy 3.2, 3.3 Navigate the 1.2, 1.5, 3.2 world of work • Applies knowledge of mathematical information to statistically analyse data and identify possible trends and confirm reliability • Is highly autonomous, taking responsibility for determining applicable organisational policies and procedures and considering legal and ethical obligations Monitors adherence to legal and regulatory rights and responsibilities for self and possibly for others • Interact others with 3.4 Get the work 1.1, 1.2, 1.3, 1.7, done 2.1, 2.2, 2.3, 2.4, 2.5, 3.3 • Demonstrates sophisticated control over oral, visual and/or written formats, drawing on a diverse range of communication practices to achieve goals • Develops plans for complex activities, regularly reviewing priorities and performance during implementation, identifying and addressing issues as they arise Considers the strategic and operational potential of digital trends to achieve work goals, enhance work processes, create opportunities and enhance or reduce risks Uses formal analytical thinking to make informed decisions about research strategies and techniques, seeking input, advice and feedback as required • • 6|Page Unit Mapping Information Code and title Code and title Comments Equivalence status current version previous version BSBRES801 Initiate BSBRES801A Initiate and Updated to meet Equivalent unit and lead applied lead applied research Standards for research Training Packages Assessment requirements Modification History Release Release 1 Comments This version first released with BSB Business Services Training Package Version 1.0. Performance Evidence Evidence of the ability to: • • • • • • • • • plan, conduct and report on applied research relevant to organisational strategic practices and outcomes formulate a research proposal or plan which includes: specific research questions or hypotheses valid population or sample size description of the geographical, cultural, social or institutional context within which the research will be carried out full description of the data collection methods analysis of the limitations to research design including the reliability and validity of data design an applied research project using applied research tools and techniques Document and present research findings including analysis of data, valid and reliable findings and recommendations for further research. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once. Knowledge Evidence To complete the unit requirements safely and effectively, the individual must: • • • describe communication processes and methods explain data collection and analysis methods including the use of technology and technology services explain legal requirements, policies, procedures and guidelines relating to research including handling and storing data, privacy and freedom of information 7|Page • • • • describe presentation techniques describe reporting methods explain research ethics and codes of conduct Give examples of applied research tools and methods and how they are applied. 8|Page Clarify and confirm applied research purpose and needs of the target group Applied research refers to scientific study and research that seeks to solve practical problems. Applied research is used to find solutions to everyday problems, cure illness, and develop innovative technologies. Psychologists working in human factors or industrial/organizational fields often do this type of research1. Examples of Applied Research A few examples of applied research in psychology include: • • • • Investigating which treatment approach is the most effective for reducing anxiety Researching which strategies work best to motivate workers Studying different keyboard designs to determine which is the most efficient and ergonomic Analysing what type of prompts will inspire people to volunteer their time to charities As you may notice, all of these examples explore topics that will address a real-world issues. This immediate and practical application of the findings is what distinguished applied research from basic research, which instead focuses on theoretical concerns. However, researchers also suggest that basic research and applied research are actually closely intertwined. Basic research often informs applied research, and applied research often helps basic researchers refine their own theories. How Does Applied Research Work? Applied research usually start by identifying a problem that exists in the real world. Applied psychologists then conduct research in order to identify a solution. The type of research that is used can depend upon a variety of factors include unique characteristics of the situation and the kind of problem psychologists are trying to solve. Researchers might opt to use naturalistic observation to see the problem as it occurs in a real-world setting. They might then conduct experiments to help determine why the problem occurs and to explore different solutions that might solve it. Potential Challenges in Applied Research As with any other types of research, challenges can arise when conducting applied research in psychology. Some potential problems that researchers might face when performing this type of research include: Ethical challenges. When conducting applied research in a naturalistic setting, researchers may come across concerns about privacy and informed consent. In some cases, such as in workplace studies 1 Source: Very Well Mind, as at , as on 12th March, 2018. 9|Page conducted by industrial-organizational psychologists, participants may feel pressured or even coerced into participating as a condition of their employment. Problems with validity. Since applied research often takes place in the field, it can be difficult to researchers to maintain complete control over all of the variables. Extraneous variables can also exert a subtle influence that the experimenters may not even consider or realize are having an effect on the results. In many cases, researchers are forced to strike a balance between a study's ecological validity (which is usually quite high in applied research) and the study's internal validity. Since applied research focuses on taking the results of scientific research and utilizing it directly in real world situations, those who work in this line of research tend to be more concerned with the external validity of their work. External validity refers to the extent that scientific findings can be generalized to other populations. Researchers don't just want to know if the results of their experiments apply to the participants in their studies. They want these results to also apply to larger populations outside of the lab. "Because applied research investigates realistic problems, applied researchers are often concerned with the external validity of their studies. This means that they attempt to observe behaviours that can be applied to real-life situations," explains Dawn M. McBride in The Process of Research in Psychology. "This is important because these researchers want to be able to apply their results to a problem that applies to individuals who are not participants in their study (as well as to those individuals who were observed in the study. External validity is also a consideration in basic research but in some cases can be less important that it is in applied research." How Is Applied Research Used in the Real-World? What are some examples of how applied research is used to solve real-world problems? • • • A hospital might conduct applied research on how to prepare patients for certain types of surgical procedures. A business might hire an applied psychologist to assess how to design a workplace console to maximize efficiency and productivity while minimizing worker fatigue and error. An organization might hire an applied researcher to determine how to select employees that are best suited for certain positions within the company. Low-cost computing and the rapid development of technology have created new environments for conducting survey research. Like all research methods, online survey research has benefits and drawbacks; the method works well for some research projects but is by no means appropriate for all research objectives. This book provides practical information for researchers who are considering using the Internet, mobile devices, and other technologies to conduct surveys. We will evaluate the advantages and disadvantages of using digital surveys and offer guidelines for the creation and implementation of these surveys. The topics covered herein will be of interest to survey researchers 10 | P a g e in a wide variety of academic and professional settings who wish to evaluate their options for data collection and analysis2. In this section, we begin by setting the context within which digital surveys are conducted. We review the research process generally, discuss concepts common to all surveys, and evaluate the conditions under which online surveys are optimal. Applied research is a methodology used to solve a specific, practical problem of an individual or group. The study and research is used in business, medicine and education in order to find solutions that may cure diseases, solve scientific problems or develop technology3. Applied Research Topic Examples • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Persuasion of individuals Interventions for specific child behaviours Ways to manage schizophrenia How to cure Obsessive Compulsive Disorder Ways to market products The effectiveness of abstinence programs Should pilots be armed? Has U.S. policy contributed to terrorism? How to abolish hate crime How can bullying be prevented? How to reverse or manage global warming Is mercury poisoning affecting intellectual disorders? Should vaccinations be avoided to prevent autism? What methods can be used to prevent criminals from acting again? What is causing increased poverty? How can the achievement gap of students from various socio-economic backgrounds be bridged in education? How can cyber security be improved? What types of additives are acceptable and healthy for manufacturers to use in human food products? Is irrad...
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