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12/8/2019IFSM 461Stage 4:Final System Report
STAGE 4I.Introduction:Precision Electronic Parts INC. (PEP), is a small electronic company located in Kansas. The have been around for 20 years, manufacturing a wide range of electronic components, and replacement parts for medical equipment. Last year the company beganbuilding and delivering low voltage motors, that has reduced electricity costs, and made older medical equipment more environmentally friendly. PEP also has added a new line of more efficient low voltage motors, which can be used outside the healthcare industry as well. This has brought PEP much success in sales and has increased orders for the motors. Due to this increase, the Finance Department, is getting further behind in their invoice, billing and payment processes.Mark Temple the CIO and the head of the IT department has assigned the task of preparing documentation required for ITSC, that will help assist replacing the information systems associated with operations, business administration, and finance. The ITSC wants to start by replacing the current customer billing and payment system and processes, due to the strain of backlog in the billing and payment processes. The ITSC is requiring assurance that a new finance system, can be interfaced with other new systems, before applying any new changes.A.An overview of the events leading up to the study: Last year PEP began building and delivering low voltage motors, that has reducedelectricity costs, and made older medical equipment more environmentally friendly. PEP also has added a new line of more efficient low voltage motors, which can be used outside the healthcare industry as well. This has brought PEP much success in sales and has increased orders for the motors. However, it has pg. 1
STAGE 4also resulted in a supply demand increase for the motors, which the current operating system cannot handle. B.The subject of the study:The subject of the study is on the Financial Department, which is in high demand due to the increase of orders. The ITSC wants the Financial Department to upgrade their current system, to better help me their objectives. The new system needs to be able to handle the steady increase of orders received hourly, daily, weekly or a monthly basis, as well as monitor system catalog in order to control the inventory.C.The objective and scope of the proposed system:The objective and scope of the proposed system is, is to create a system that will improve the overall efficiency of PEP day to day operations. The new system willeffectively utilize automatic billing, and eliminate paper trail by generating electronic documentation, and allowing customers to pay their bill online electronically. For security purposes, the new system will permit all web and terminal exchanges to go through firewalls, to protect data integrity. Lastly the ITinvolved must support the ITSC governance process, in order to meet the businessobjectives.