Code of Conduct.pptx - Code of Conduct Employees Code of Conduct Employees are responsible for maintaining open lines of communication with all the

Code of Conduct.pptx - Code of Conduct Employees Code of...

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Unformatted text preview: Code of Conduct Employees Code of Conduct Employees are responsible for maintaining open lines of communication with all the clients and customers Employees are responsible for showing respect and courtesy with all the clients all the time Employees are needed to spend appropriate time with all the clients for explain their work, resolving their queries and replying to their reviews and feedbacks All the employees are expected to stay friendly with their clients. In case of any frivolous, harmful or bad behaviours from the side of customers employees are expected to use their professional training, reasoning and experience for solving their problematic attitude Cont.… All the queries should be responded very quickly and appropriately Confidential information of employees should not be divulged or shared with any person. Any kind of personal benefit should not be taken or provided with the help of clients confidential information Reasonable prices should be imposed for all the work and all kinds of fee structures should be shared in advance with clients for staying at safe side Only those tasks would be accepted which would be possible to do and about which employees are sure they are able to perform them and accomplish them on time with good quality Cont.… Full control should be provided to all the clients on their online assets like their email accounts, domain names, social media accounts and bank accounts etc. As much as guidance, information, help and support which can be provided to clients would be provided by all the employees All the employees would be provided with reasonable time for responding to the quires of customers Using foil, abusive and bad language would not be allowed Sharing of username, passwords and confidential information would not be allowed Cont.… All the employees are responsible to show respect to each other Those tasks which would need assistance of third person then clients would be informed about it Jargon and misleading should be avoided for increasing customers involvement and satisfaction Employees should take care of the privacy concerns of all their customers while using the website of the corporation Customers Code of Conduct All the customers are required to submit their authentic information regarding their social media accounts, bank accounts etc. Customers should provide comprehensive details regarding their problem, quires and feedback Customers should use patience in getting respond to their queries Show respect and courtesy while dealing with any employee by using website of the corporation Cont.… Customers should give appropriate time limitations for getting responded and completed for their tasks Customers should be very authentic, professional and straight in providing their feedbacks They should avoid ambiguity and confusion in provision of their task details and feedbacks Customers should give respect to the confidentiality and policies of the corporation while dealing with them Users Code of Conduct All the users should provide their authentic information while filling any kind of form available at the website of the corporation Ambiguity and confusion should be avoided while provision of any kind of information to the website of the corporation Users should upload only those documents and attachments on the website which are according to the specified format and free of any errors and malware for the security of website Users should give respect to the code of conduct, privacy policies and terms of use of the website ...
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