CHAP08TB.DOC - Chapter 8 OD Intervention Strategies TEST QUESTIONS True\/False Questions 1 After the problem areas are diagnosed a strategy for change is

CHAP08TB.DOC - Chapter 8 OD Intervention Strategies TEST...

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Chapter 8 OD Intervention Strategies TEST QUESTIONS True/False Questions 1. After the problem areas are diagnosed, a strategy for change is determined. (T, p. 215) 2. Intervention strategies involve the planning for specific means by which change goals can be attained. (T, p. 215) 3. Three basic approaches to organization change are behavioral, structural, and functional. (F, p. 215-6) 4. The structural approach to change places emphasis on the human assets as people and the approach is motivated toward organization goals when their talents are being more fully used. (F, p. 216) 5. According to some productivity experts, companies will have to reduce layers of bureaucracy to enable employees to adapt more readily to new competition. (T, p. 216) 6. A technical approach to change involves the framework that relates elements of the organization to one another. (F, p. 217-8) 7. OD practitioners historically favored a balance between technical, structural, and behavioral interventions. (F, p. 218-9) 8. The process used to carry out the change strategy, and not the specific intervention, determines if the strategy is an OD one. (T, p. 219) Chapter 8 Test Bank 342
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9. According to one leading OD practitioner, Edgar Schein, OD is not the technology of what is done but it is a philosophy of how the change is brought about. (T, p. 219) 10. As organizations are made up of subsystems, an OD practitioner can independently consider the subelements of the organization. (F, p. 219-20) 11. The consideration of primarily overt and not covert elements is essential in any successful change program. (F, p. 219-20) 12. Second order consequences is a term applied when the client and the OD practitioner make a change in their initial intervention strategy. (F, p. 221) 13. Stream analysis is a method that can be used in planning the implementation and analysis of behavioral, structural, and technical changes. (T, p. 221-2) 14. The major document used in stream analysis is an employee questionnaire. (F, p. 221-2) 15. Stream analysis uses timing, interrelationships, and interventions to plan the implementation of interventions. (T, p. 221-2) 16. Stream analysis is primarily useful as a method to negotiate a contract between the client and the practitioner. (F, p. 221-2) 17. It is common for practitioners to rely upon one intervention technique in an OD program. This helps prevent the organization’s members from being confused with multiple intervention techniques. (F, p. 223) 18. One way to categorize intervention techniques is in terms of the system to be changed. (T, p. 225) 19. Though OD is a dynamic discipline, the boundaries between what is and what is not an OD intervention are clear to OD practitioners. (F, p. 225) Chapter 8 Test Bank 343
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Multiple-Choice Questions
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