Midterm Project.docx - Running head MIDTERM PROJECT 1 Midterm Project Lauryn Wallace Rio Salado College Human Relations in Business MGT 251 T Shreeve

Midterm Project.docx - Running head MIDTERM PROJECT 1...

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Running head: MIDTERM PROJECT1Midterm ProjectLauryn WallaceRio Salado CollegeHuman Relations in BusinessMGT 251T. ShreeveMay 3, 2018
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Midterm ProjectMidterm Project1.Define organizational behavior (OB) and discuss the importance of OB as a field of study(chapter 1).Often times, organizations are created through combining aspects of finance, material, humans, and information in order to deliver exceptional production, service, collaboration, coordination, accuracy and intricacy throughout the business. According Drafke, organizational behavior is defined as the study of individuals and their relationships in the organization- for the purpose of harmonizing work-life with personal needs and the organizations objectives. This process can also be referred to as human relations. The field of OB is an important area of study because it goes a step further than psychology in understanding individuals. Where psychologists study the behavior of individuals in society, organizational behavior focuses more on how to effectively resolve conflict in the work atmosphere. This is an action-oriented skill that emphasizes the skill of understanding human relations in order to analyze behavior for understanding, coping, and ultimately improvement (Drafke, 2009). Organizations must have cooperation and communication, as well as at least two people in order to meet the minimum requirements. Organizational behavior analysts create elements in the workplace environment that is designed to be interactive, and conflict resolution based. To practice OB concepts in the workplace, having an open concept office can allow colleagues to interact with one another which creates a cohesive feeling- facilitating group communication skills. 2.The finance department has not had a direct supervisor for more than three months. The department has 12 employees. Two of the employees (Glen and Emma) have a reputation for not meeting deadlines, coming to work late, and leaving early. The other employees are afraid to confront the two about their behavior. You have recently been hired as the new finance supervisor. As the new supervisor, how would you apply the nine-step decision making system to this situation? Explain each step and how you would apply it (chapter 2). The nine-step decision making process was created to illuminate components of effective communication. These include aspects of tone, problem solving, sending and receiving communication, and constructive feedback. This is a widely followed procedure because it eliminates the barriers to common miscommunications. As the supervisor, I know that I want to confront Glen and Emma and will do so according to this process. The first step to this decision-making process is referred to as problem recognition, wherethe organization will identify the problems before they become out of control. When problems are not resolved in their beginning stages, it can lead to much larger consequences and reactions to the situation. Since Glen and Emma have a reputation of tardiness, and submitting incomplete
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