Describe the importance and impact of variable quality in products or services offered.docx - 21)Describe the importance and impact of variable quality

Describe the importance and impact of variable quality in products or services offered.docx

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21)Describe the importance and impact of variable quality in products or services offered: Quality affects an organisation in a variety of ways, from productivity and prof- itability to customer satisfaction and public perception. In addition, quality af- fects the overall operating costs of an organisation. This means, focusing on quality will help to keep a company strong in all areas. To focus on good quality can help a company in maintaining a satisfied customer base. As a re- sult, this means the organisation might continue with receiving a profit out of this. If it is the case that a business is not profitable, to examine the quality of the product or service is an important tool to finding a solution. When focusing on quality It is important that this must be a team effort, with everyone com-
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