MGMT390_Mod7.5_CaseStudy_Olvera.docx - Module 7.5 u2013...

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Module 7.5 – Case Study: Employment LawSally, after reviewing the information about the gentleman that sued Dunkin’ Donuts for violating Title III of the ADA, it was a result of their website not being compatible with the necessary screen reading software for the blind. In short, the gentleman by the name of Dennis Haynes is blind and made the complaint stating that Dunkin’ Donuts website should be accessible to the blind under the ADA because their stores are a place of public accommodationand their website also acts a service, facility, privilege, advantage, benefit and accommodation of the Dunkin’ Donuts stores. The Eleventh Circuit held in favor of Mr. Haynes stating that the website discriminates against the disabled and does allow for them to utilize the full services provided by the website; i.e. purchasing gift cards online, location information, and information about the stores’ products. When operating a business that utilizes a website to handle

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