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1C489Task 2WGU C489 Task 2Christina Culverson
2C489Task 2A. Root Cause Analysis The systematic process of a root cause analysis exists to identify the “root cause” of an issue, problem and/or event that took place. The RCA is also used to develop approaches for responding to the situation (Vanden & ABS Consulting, 2013). The thought process that which RCA is based is that proficient leadership consists of more than just “putting out fires” for issues that arise, but finding the most efficient ways to prevent them from ever coming to be. A1 and 2. RCA Steps Identify what happened It is at this point, where a team is put together and they determine the whole of what has taken