The patient I chose to use was the 76-year-old black male with disabilities living in an urban setting. According to Ball, Dains, Flynn, Solomon, & Stewart (2015), patients with disabilities often have family members with them to make them feel more comfortable and assist with giving information. Because of this, the provider should communicate with the patient and family member. The first thing a healthcare provider should do when entering the room is knock and introduce themselves to the patient and anyone else in the room. The door should be closed behind the provider to provide privacy. When communicating with a patient, one should seek a connection. By having a connection with the patient, it allows them to be more comfortable and open. Learning the person’s name, asking how their day is going, asking open-ended questions, and listening is examples of seeking a connection. If it is not against the patient's culture, eye contact should be maintained.
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- Spring '17