1 Exam #2 (Chapters 6 – 10) Study Guide MNGT 5773: Principle-Centered Leadership and Ethics These are the topics and concepts you will need to know: •Characteristics of “teams” •Characteristics of leader who is a “good listener” •Ways to motivate employees through the company’s organizational environment •Empowerment •Influences regarding the richness of an information channel •Servant leadership •Moral leadership •Stage of team development and the varying leadership roles •Win-win assumptions •The leader as a communication champion •The ways in which followers can influence their leaders •Herzberg’s Two-Factor Theory •Equity Theory of Motivation •The differing conflict management styles •Intrinsic rewards vs. extrinsic rewards •Immediate praise for an employee and its effects on him/her •Ways in which leaders can create organizational systems that support ethical behavior •Clarity of direction involves….
