BSBMGT502 Workbook - BSBMGT502 Manage People Performance Learner Workbook Canberra Business and Technology College Table of Contents Table of Contents.1

BSBMGT502 Workbook - BSBMGT502 Manage People Performance...

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BSBMGT502 Manage People Performance Learner Workbook
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Canberra Business and Technology College Table of Contents Table of Contents .............................................................................................................................. 1 Candidate Details ............................................................................................................................. 3 Assessment – BSBMGT502: Manage people performance ............................................................ 3 Competency Record to be completed by Assessor ........................................................................ 4 Observation/Demonstration ............................................................................................................ 5 Activities ........................................................................................................................................... 6 Activity 1.1 ..................................................................................................................................... 6 Activity 1.2 - 1.6 ............................................................................................................................. 8 Activity 2.1 ................................................................................................................................... 11 Activity 2.2 - 2.4 ........................................................................................................................... 14 Activity 3.1 - 3.5 ........................................................................................................................... 16 Activity 4.1 - 4.6 ........................................................................................................................... 20 Activity 4.7 ................................................................................................................................... 23 Skills and Knowledge Activity ....................................................................................................... 24 Major Activity .............................................................................................................................. 25 Appendices ..................................................................................................................................... 26 Appendix One –Individual Work Plan .......................................................................................... 26 Appendix Two – Quantifiable Risk Analysis .................................................................................. 27 Appendix Three Performance Management ................................................................................ 28 Appendix Four Coaching plan ...................................................................................................... 29 Appendix Five: HR Professional Consultation Template ............................................................... 30 Appendix Seven: Counselling Plan ............................................................................................... 31 Appendix Eight: Performance Plan .............................................................................................. 32 BSBMGT502 Manage People Performance Page 2 of 63
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Canberra Business and Technology College Assessment criteria for BSBMGT502 Manage People Performance In this document, you will find the foundation of what is required to become competent in this unit. For further information on each element, you can refer to the Assessment Matrix. Included in this document are the elements for the unit, foundation skills, assessment requirements as well as an assessment tool definition list and the crucial observation and third-party check lists. As well as all of the areas covered here, each student must also complete all workbook activities, case studies and major activities, where stated, to become competent within this unit. NOTE – Re-assessment: Students will have a maximum of two (2) reassessments attempts if competency is not achieved in the first instance. The final grade of ‘S’ for Satisfactory or ‘NYS’ for Not Yet Satisfactory is only given at the completion of the unit of competency when all components or parts of the assessment are graded. Elements for Competency Demonstration Elements for Competency Assessment: 1. Allocate work 2. Assess performance 3. Provide feedback 4. Manage follow up Performance Evidence: Evidence of the ability to: Consult with relevant stakeholders to identify work requirements, performance standards and agreed performance indicators Develop work plans and allocate work to achieve outcomes efficiently and within organisational and legal requirements Monitor, evaluate and provide feedback on performance and provide coaching or training, as needed Reinforce excellence in performance through recognition and continuous feedback Seek assistance from human resources specialists where appropriate Keep records and documentation in accordance with the organisational performance management system BSBMGT502 Manage People Performance Page 3 of 63
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Canberra Business and Technology College Foundation Skills: Learning Consolidates and improves own knowledge and skills by coaching, mentoring or training others Reading Gathers, interprets and analyses texts in organisational documents to facilitate performance management Writing Plans and prepares documents for allocating work and managing performance
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