310A Study Guide- Test One

310A Study Guide- Test One - Know & understand...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
310A Exam One Study Guide Be sure you know all of the in class activities! As you study, think about how to apply  the ideas to specific management situations.   Chapter One What do managers do? Management Functions, Skills, and Roles Concept: Differences between independent vs. dependent variables + Effective vs. Efficient productivity Empowering People Turnover Conceptual skills, technical skills, human skills Manager Organization Organizational behavior Forces for change in organizations today Chapter Two  Theories of Learning: classical and operant conditioning Ivan Pavlov’s experiment Social Learning Theory shaping + reinforcement, negative/positive vs. punishment Ability Schedules of reinforcement and implications for motivation
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Chapter Three
Background image of page 2
Background image of page 3
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Know & understand concepts/definitions of: Attitudes and their components Job satisfaction and its effects Cognitive dissonance How to develop a positive attitude How to potentially assist negative employees Chapter Four Primary determinants of Personality Big Five What does it predict?? Myers- Briggs Type Indicator Rokeach- Terminal & instrumental Values Hofstedes dimensions of Culture and applications Concept: Internally vs. externally caused behavior and locus of control Know & understand concepts/definitions of: Values Type A Personality Importance of ethics of organization leaders Chapter Five Know & understand concepts/definitions of: Halo effect Self-serving bias Concept: -Attribution Theory-Perception-fundamental attribution error and other common errors-the rational-decision making process...
View Full Document

Page1 / 3

310A Study Guide- Test One - Know & understand...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online