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Unformatted text preview: Know & understand concepts/definitions of: Attitudes and their components Job satisfaction and its effects Cognitive dissonance How to develop a positive attitude How to potentially assist negative employees Chapter Four Primary determinants of Personality Big Five What does it predict?? Myers- Briggs Type Indicator Rokeach- Terminal & instrumental Values Hofstedes dimensions of Culture and applications Concept: Internally vs. externally caused behavior and locus of control Know & understand concepts/definitions of: Values Type A Personality Importance of ethics of organization leaders Chapter Five Know & understand concepts/definitions of: Halo effect Self-serving bias Concept: -Attribution Theory-Perception-fundamental attribution error and other common errors-the rational-decision making process...
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- Spring '08