2Workplace Environment AssessmentA healthy work environment promotes civility among nurses and the leadership. Civility can be defined as “formal politeness and courtesy in behavior or speech and can be demonstrated through manners, courtesy, politeness, and a general awareness of the rights, wishes, concerns, and feelings of others in the workplace” (Pinckney, 2015, p. 11) Incivility in the workplace can lead to unsafe working conditions, poor patient care, and increased medical costs (Clark, Olender, Cardoni, & Kenski, 2011). Nurses can provide more compassionate patient care only when the organization keeps a healthy work environment which includes overall health of work environment, better nurse staffing and retention, less moral distress and lower rates of workplace violence (Healthy Work Environments, 2018). The purpose of this assessment is to describe my current work environment, including two things that surprised me about the results and my idea about the results before conducting the assessment and the suggestion of health and civility of my workplace based on the assessment. An explanation of results of workplace environment assessment based on the theory and concepts of selected articles and suggestions to improve organizational health based on theories in the articles. At last, two strategies to overcome the shortcomings in the assessment and two strategies to improve successful practices revealed in the workplace environment assessment are recommended. Part 1: Work Environment AssessmentDescription of Work Environment Assessment Done on My Current OrganizationAccording to Clark (2015), the ANA code of ethics for nurses explains the obligation of nurses to foster safe, ethical and civil workplaces. The stressful healthcare workplace may lead
3to disrespectful and inconsiderate communication among healthcare professionals. It’s our responsibility to deliver a safe and caring healthcare environment because safe patient care relies upon our ability to cope with stress effectively, manage or emotions, and communicate respectfully (Clark, 2015). The organization where I work received 51 points and falls in the unhealthy work environment category. Communication between staff nurses and administration is not good and this is not good for morale. Achievements are not recognized and there is no opportunity for advancing your career.