1.docx - A REPORT ON DIGITALIZATION HDFC BANK LTD BY NITISH SHAH ENROLLMENT NUMBER 18BSP3839 Page |1 REPORT ON DIGITALIZATION BY NITISH SHAH ENROLLMENT

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A REPORT ON DIGITALIZATION HDFC BANK LTD. BY NITISH SHAH ENROLLMENT NUMBER 18BSP3839
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P a g e | 1 REPORT ON DIGITALIZATION BY NITISH SHAH ENROLLMENT NUMBER 18BSP3839 HDFC BANK LTD. A Report submitted in partial fulfilment of the requirement of PGPM Programme of IBA – Ahmedabad. Date of submission: - 14/04/2019 1
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P a g e | 2 AUTHORISATION This is to certified that this is a bonafide project report submitted in partial fulfilment of the Requirements of PGPM programme of ICFAI -IBS Ahmedabad. This report document titled “DIGITALIZATION “is a submission of work done by Nitish shah. This report has been formally submitted to Mr. Mahesh ashwani, Branch manager (Retail) HDFC BANK and DR. prof. Pankaj Madhani associate dean and faculty guide IBS -A . This report has been verified and authenticated by: Dr. Prof. Pankaj Madhani Mr. Mahesh ashwani Associate Dean IBS Ahmedabad Branch manager (Retail) HDFC BANK Raopura 2
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P a g e | 3 ACKNOWLEDGEMENT I would like to express my heartfelt appreciation to all the people who provided me the opportunity to get briefly exposed to the corporate world and learn the insights about the mechanics of banking in a HDFC BANK LTD . To start with, I would like to thank HDFC BANK LTD. for providing me the chance to undertake this internship at Gujarat Vadodara, allowing me to explore the vast domain of marketing operations especially during the sale period, which I believe is challenging and at the same time a wonderful learning opportunity for the students aspiring to associate with the HDFC BANK LTD . I would also like to mention the unconditional help put forth by the entire team of HDFC BANK LTD. A special acknowledgement to Mr. Mahesh ashwani retail branch manager , Mr. Darshan joshi branch operation manager, Mr. Vasimali saiyad branch assistant manager who have extended their support and well wishes to complete this project successfully. I wish to place on records, my deep sense of gratitude and sincere appreciation to my company guide , Mr. Mahesh Ashwani Branch manager HDFC BANK ltd . who played a pivotal role in the preparation of my project. I would like to thank him for his continuous support, advice and encouragement, without which this report could never have been structured to its present form. I wish to thank our Dean, Dr. Vivek Ranga , for encouraging us to intern at such a prestigious organization and would also like to extend my thanks to Prof. Naresh Sharma , Placement co-ordinator, for associating me with HDFC BANK LTD. for the internship. Furthermore, I am deeply grateful to my faculty guide Dr. Prof. Pankaj Madhani for his invaluable suggestions, comments, feedback and support throughout the internship. His belief and faith in my abilities had kept my confidence high throughout the internship. NITISH SHAH 3
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P a g e | 4 TABLE OF CONTENTS Authorisation………………………………………………………………………………………………………………… 2 Acknowledgements…………………………………………………………………………………………………………3 Executive Summary / Abstract / synopsis………………………………………………………………………..5 4
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P a g e | 7 CHAPTER 1 BANKING HISTORY 1.1
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