Implementing LEAN at Caesars Casinos case analysis - Tanvir.docx

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Implementing LEAN at Caesars Casinos: Case AnalysisIndividual Assignment Tanvir T Rahman1.Other than senior leadership support and engagement (discussed on p.10 of the case), what are the threemost important elements of the employee-centered process improvement approach that help explain the success of the LEAN implementation at Tunica? Briefly explain the rationale for your choices.Involving greater number of employees strengthened the depth of the movement and increased probability of success of the overall process. The benefits of collective intelligence are realizedas more participants and perspectives were included in the analysis. Continuous reassurance from the top management regarding employee retention and financial support to implement the change had important roles behind success. As the organization was able to see benefits from Kaizen, allocating funds was easier later. A structured and detailed day to day basis Kaizen activities enabled employees to identify areasof improvement easily with the help of tools like 5S, 5WHYs, value mapping charts, spaghetti diagrams etc. Monitoring progress before proceeding to each subsequent step in the process was done right. Also, using Key Performance Indicator Board was a major element to continue

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