Deloitte Case.pptx - Deloitte Touche Consulting Group...

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Deloitte & Touche Consulting Group – A case study
SKS Deloitte Service EngagementReasons for SKS to seek Deloitte’s services:SKS was facing a critical cash flow shortage, deferring payments to several suppliers.It was unable to maintain customer service levels, delivering only 77% of orders within time.Solutions suggested by Deloitte:Longer term “reengineering” approach focusing on redesigning cross-functional business process.Shorter twelve-week engagement to stabilize current cash position
Engagement Team of DeloitteDavid Hendry – Partner based out of Detroit office. Heavily involved in automotive industry. MIT trained engineer and an MBA from Chicago. Annette Wattley-Davis – Senior Manager with experience on business process reengineering for manufacturing firms. Maria Chen – MBA from Harvard with a BA in economics and three years work experience as an associate in their management training program.

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