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Unformatted text preview: Exam 1 Review Chapter One: Helen Torres Story Cupcake story Currently works for HOPE (Hispanas Organized for Political Equality) Defining Communication NCA (National Communication Association) is a professional organization that represents teachers and scholars of speech and communication in the US. Communication is the process through which people use messages to generate meanings within and across contexts, cultures, channels, and media. Communication is a process communication unfolds over time through a series of interconnected actions carried out by participants. A message is the package of information that is transported during communication. An interaction is when people exchange a series of messages. Contexts are when communication occurs in a seemingly endless variety of situations. A communication channel is the sensory dimension along which communicators transmit information: auditory, visual, tactile (touch), olfactory (scent), or oral. To transmit information, communicators employ a broad range of tools known as communication media. History of Communication Ptah Hotep wrote a guidebook for enhancing interpersonal communication skills. He urged actively listening, especially for situations in which people lack experience. Rhetoric comprises the theory and practice of persuading others through speech. Socrates thought of rhetoric not as a knowledge-based philosophy but as a skill gained through experience. Plato viewed rhetoric as the practical complement of dialectic, the form of philosophical reasoning through which one could attain enlightenment. They realized that communication skill can be used to attain unethical as well as ethical ends, and they argued strongly against wielding words in manipulative and exploitative ways. Cicero, a statesman and orator, noted three practical objectives of public speaking: to instruct, to please, and win over. Cicero also outlined the five steps to speech crafting and presentation that we continue to practice: invention (reasoning out truth in order to make your case compelling), arrangement (organizing the information you want to present), style (selecting suitable words to convey the information), memory (having a firm grasp of your subject and words), and delivery (controlling your body and voice when presenting your speech)....
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- Fall '08