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ch10-pp - Learning Objectives-Chapter 10 s Identify and...

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Learning Objectives-Chapter 10 Identify and explain three important theories of employee motivation. Discuss three staffing challenges employers are facing in today's workplace. Highlight two trends contributing to the diversity of the U.S. workforce. Discuss three popular alternative work arrangements companies are offering their employees. Explain the two steps unions take to become the bargaining agent for a group of employees. Cite three options that unions have when negotiations with management break down. Cite three options management can exercise when negotiations with the union break down.
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Human Relations Goals Balance the diverse needs of employees with those of management. Remain competitive in the marketplace to ensure long term organizational success.
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Motivation Refers to the forces, either internal Refers to the forces, either internal or external to a person, that arouse or external to a person, that arouse enthusiasm and persistence to enthusiasm and persistence to pursue a certain course of action.
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