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Unformatted text preview: Data At least 25 observations Peak Vs Off-peak Process Analysis metrics CT, Rate, TPT Queuing Analysis Calculating lambda, mu, rho, Ca, and Cs from observed data Calculating average time in system and queue from observed data 4 Checklist (contd.) Predicting E(W), E(Wq), E(L), E(Lq) using a queuing model Comparing observed versus predicted Keep in mind that Rho cannot exceed 1 What does it mean if it does? Recommendations Improvements What-if analysis?...
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