Essentials of Systems Analysis and Design, 3
Pine Valley Case Exercises Solutions
Since this is Pete Polovich’s first time organizing a JAD session, he would like to locate additional
information about organizing and conducting a JAD session.
Visit one of the Web sites recommended in
the textbook or locate a site on your own.
After visiting this site, provide Pete with several
recommendations for conducting and organizing a JAD session.
The textbook mentions
Bluebird Enterprises, Inc. (
Hathaway and Associates, Inc. (
Both of these sites are good sources of information about JAD.
Two additional sources of information are
Creative Data, Inc. (http://www.credata.com/research/methodology.html), and
Carolla Development, Inc. (http://www.carolla.com/wp-jad.htm).
The Carolla white paper discusses general JAD principles, identifies several JAD tasks, and provides additional
Also, review your notes on the JAD video as well!
So what are your recommendations to Pete?
From the Bluebird site you should highlight discussions on Pre Workshop Activities and planning,
Workshop activities, and discuss the Key Players. You may mention the benefits derived from these JAD
Workshops as well (see the site!).
When conducting your interviews, what guidelines should you follow?
Class lectures, slides, and Table 4-4 in text lists the interviewing guidelines.
These guidelines include:
Background work on company,
Asking for introductory memo,
planning the interview,
tape recorders vs. confidentiality,
seeking diverse views,
listening and taking notes, and
reviewing these notes,
how to dress,
Report back on summary.
As part of the requirements determination process, what business documents should be reviewed?
The analyst should try to obtain access to a variety of business documents.
Types of documents include
Pine Valley’s mission statement,
Existing systems manuals (if any)
design documents (if any)
an organization chart,
business policy manuals,
minutes of meetings,
job descriptions, and
internal and external correspondence.